Ames Laboratory
The mission of the Ames Laboratory Ombuds Program is to provide a place where the Ames Laboratory partners and other U.S. firms with questions about Ames Laboratory may confidentially voice their concerns and seek resolution.
www.external.ameslab.gov/techtransfer/ombuds.html
Federal Student Aid Ombudsman
The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans.
www.ombudsman.ed.gov
Los Alamos National Laboratory Ombuds
The Ombuds Program is committed to the fair and equitable treatment of all employees, contractors, and persons doing business with the Laboratory.
www.lanl.gov/ombuds
National Ombudsmen: Federal Regulatory Enforcement Assistance for Small Business
The National Ombudsman receives complaints and comments from small business concerns and acts as a "trouble shooter" between them and federal agencies.
www.sba.gov/ombudsman
Small Business Ombudsman Homepage
Established in 1982, the Office of the Small Business Ombudsman serves as an effective conduit for small businesses to access EPA and facilitates communications between the small business community and the Agency.
www.epa.gov/sbo
United Nations Ombudsman
The United Nations Ombudsman's Office is here to provide assistance on work-related problems to all staff regardless of location, category or type of contract.
www.un.org/ombudsman/index.html
STATE AND LOCAL
Alaska – Assembly Ombudsman Office
The Ombudsman's Office was established, in addition to other remedies or rights of appeal, as an independent, impartial municipal office, readily available to the public, responsible to the Assembly, empowered to investigate the acts of Municipal agencies, and Anchorage School District, and to recommend appropriate changes toward the goals of safeguarding the rights of persons and of promoting higher standards of competency, efficiency, and equity in the provision of municipal services.
www.muni.org/Assembly2/Ombudsman.cfm
Alaska's Ombudsman
The Alaska State Ombudsman investigates complaints against state government agencies and employees. Our job is to determine whether state government actions are fair and reasonable.
www.state.ak.us/local/akpages/LEGISLATURE/ombud/home.htm
Arizona Ombudsman - Citizens’ Aid
Our role is to help people who are having a problem with an agency of Arizona State government.
www.azleg.state.az.us/ombudsman/default.htm
California - Los Angeles County Department of Ombudsman
The Department of Ombudsman is an independent Los Angeles County department created by the Honorable Board of Supervisors to provide assistance to the residents of Los Angeles County.
http://ombudsman.lacounty.info
California - Los Angeles Police Department
The Ombuds Office was created in 1997 to assist the Department's risk management and wellness efforts. The purpose of the Ombuds Office is to prevent minor interpersonal conflicts from escalating into personnel complaints, grievances or lawsuits. The Ombuds Office is a resource for Department personnel seeking to resolve a myriad of personnel issues and disputes in a confidential and neutral environment.
www.lapdonline.org/inside_the_lapd/content_basic_view/6494
Colorado – State Organizational Ombuds Office
The Ombuds Office is being established to create an alternate communications channel and conflict resolution resource where any state personnel system employee, supervisor, or manager may obtain assistance in surfacing and resolving state work-related issues. The intent is to help every voice in the state personnel system be heard and receive impartial attention without fear of reprisal, retaliation, or loss of privacy.
www.colorado.gov/dpa/ombuds
Hawaii – Office of the Ombudsman
The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees.
www.ombudsman.state.hi.us
Idaho – Boise Ombudsman
The Office of the Community Ombudsman exists to promote public confidence in the professionalism and accountability of Boise City’s police and law enforcement employees through unbiased investigations of citizens complaints, independent review of police actions, thoughtful policy recommendations, and on-going public outreach.
http://www.boiseombudsman.org/
Iowa State – Office of Citizens’ Aide/Ombudsman
The Office of Citizens' Aide/Ombudsman serves as an independent and impartial agency to which citizens can air their grievances about government.
www.legis.state.ia.us/Ombudsman
Kentucky – Citizens’ Advocate Office
Created in the Urban County Government Charter to provide citizens an ombudsman or independent agent with the government.
www.lfucg.com/Council/CitizensAdvoc.asp
Minnesota - Office of the Ombudsman for Mental Health and Developmental Disabilities
Our role is to help people who are having a problem with an agency of Arizona State government.
The Office of Ombudsman for Mental Health and Developmental Disabilities is charged under Minnesota Statutes 245.91 – 245.97 with promoting the highest attainable standards of treatment, competency, efficiency and justice for persons receiving services for mental illness, developmental disabilities, chemical dependency and emotional disturbance in children.
www.ombudmhmr.state.mn.us/
Missouri, Flint – Office of the Ombudsman
The Ombudsman has a duty to investigate complaints, with the exception of those issues under the jurisdiction of the Civil Service Commission. Complainants are advised to first exhaust other means available to solve the problem through administrative channels. If the Ombudsman does not have jurisdiction, the complainant is referred to the appropriate agency.
www.cityofflint.com/Ombuds/ombuds_main.asp
New York City's Public Advocate
The Public Advocate solves problems on behalf of all New Yorkers. Over 12,000 cases are handled directly every year by the Ombudsman's Unit and it is this real world experience that helps shape the Public Advocate's policy directives.
http://pubadvocate.nyc.gov/index.html
New Hampshire - Department of Health & Human Services
The Ombudsman's Office assists clients, employees and members of the public to resolve disagreements related to matters within the jurisdiction of DHHS. The Ombudsman handles civil rights complaints against DHHS as well as DHHS employee grievances and disputes.
www.dhhs.state.nh.us/DHHS/OMBUDSMAN/default.htm
Oregon - City of Portland
The City of Portland created the Office of the Ombudsman to assist the public with complaints and concerns about city agencies.
www.portlandonline.com/auditor/index.cfm?c=26647
Oregon – Ombudsmen for Injured Workers
Our office was created by the Oregon Legislature to be an independent advocate for Oregon's injured workers. We are here to help you informally resolve any problems or disputes that might arise between the parties involved in your claim, and we can answer your questions about the workers' compensation system.
http://egov.oregon.gov/DCBS/OIW/index.shtml
Vermont Long Term Care Ombudsman Project
The Vermont Long Term Care Ombudsman Project (VOP) is housed within Vermont Legal Aid, Inc (a non-profit organization). The VOP advocates for people 60 years of age and older, who reside in Vermont's nursing homes, residential care homes, and assisted living facilities. Ombudsmen promote and protect the rights, dignity, safety and quality of life of residents in long term care facilities through advocacy and outreach. Our services are free and confidential.
www.vtlegalaid.org/hco.html
Washington – Chelan-Douglas Regional Support Network
If you are a resident in either Chelan or Douglas County, and receive public mental health services, you are eligible to access this support. Family members and other interested parties may also lodge access to this service on your behalf.
www.cdrsn.org/MH/Directory.asp
Washington - King County Ombudsman
The Ombudsman office manages citizen complaints concerning King County government agencies.
www.metrokc.gov/ombuds
Washington - King County Ombudsman - Department of Community and Human Services
Mental Health Ombuds Service for King County is an independent agency that exists to serve adult clients, and parents or guardians of children who are clients within the publicly funded mental health system of King County.
www.metrokc.gov/dchs/mhd/ombuds1.htm
Washington - State Department of Transportation
WSDOT's Ombudsman has the responsibility for investigating whether the department's decision-making may have been unreasonable, unfair, arbitrary or improper, and if it has, helping to set matters right. In all matters where the Ombudsman is authorized to act, the Ombudsman is vested with independent discretion whether to act or not to act.
www.wsdot.wa.gov/contact/ombudsman.htm
Washington - Spokane Community Resource Directory
Offers assistance to any persons eligible for publicly funded mental health services that have complaints and/or grievances about their mental health services. Advocates, negotiates and mediates in an effort to resolve issues and conflicts as swiftly as possible.
http://crd.iel.spokane.edu/programdetails.asp?ProgramID=404
Currently updating website monthly.
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